Internet service provider United purchases fiber network in Williamson County | Features

United Communications, a subsidiary of Middle Tennessee Electric and a leading provider of high-speed internet services in Middle Tennessee, announced it will acquire the fiber network assets of Crystal Clear Technologies, effective May 1.

The purchase includes internet coverage for Williamson County neighborhoods Tollgate Village, Bridgemore and Canterbury and South Haven and The Preserve in Rutherford County. These neighborhoods comprise over 1,800 homes and 200 apartments and will expand United’s internet coverage with Middle Tennessee Electric’s membership base. 

With one of the industry’s highest customer satisfaction experiences and reliable, high-speed internet, the customers will gain an internet service provider that offers additional features and benefits, United said in a news release.

As Crystal Clear Technologies searched for an internet service provider that would deliver consistency of service, high-speed connectivity and customer care, they focused on United, Crystal Clear Technologies President Jamie Spurlock said. 

“We wanted to transition our valued customers to a local company with next generation in-home Wi-Fi technology,” Spurlock said. “United is the perfect fit, a company started and headquartered right here in Middle Tennessee, and a team that effectively delivers the best technology and experience in the business.” 

“We appreciate Crystal Clear’s trust in United to take care of their customers and provide a level of service that exceeds expectations,” said William Bradford, president and CEO of United. “We welcome each of them to our United family and look forward to serving them with the industry’s best customer experience.” 

United is also employing the Crystal Clear staff that worked with the internet service and is committed to Crystal Clear’s current pricing and promotions as well as offering upgrades to faster speed tiers for those who desire it. United will also continue their policy of unlimited data usage and no contract, plus offering their UControl Wi-Fi 6 management app with parental controls and virus protection for those who adopt the United equipment. 

“High-speed internet provides improved quality of life and is now a daily requirement for those who work from home, learn remotely and have need for telehealth,” said Chris Jones, president and CEO of Middle Tennessee Electric. “As a subsidiary of MTE, United’s services are another extension of the critical power service we’re honored to provide.”